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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: January 1, 2025

Table of Contents

  • Information We Collect
  • How We Use Information
  • Information Sharing
  • Data Security
  • Cookies and Tracking
  • Third-Party Services
  • Your Rights
  • Children's Privacy
  • International Users
  • Policy Changes
  • Contact Information

TheoDigital.org ("we," "our," or "us") is committed to protecting your privacy and handling your personal information with the utmost care and respect. As an Orthodox Christian ministry, we hold ourselves to the highest ethical standards in all our practices, including data protection.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, subscribe to our newsletter, or make donations.

1. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide to us, including:

  • Contact Information: Name, email address, postal address (for donors)
  • Communication Data: Messages sent through contact forms, inquiries, feedback
  • Newsletter Data: Email address for newsletter subscriptions
  • Donation Information: Billing information, donation amounts, payment preferences
  • Account Information: If you create an account, username and password

Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • Technical Data: IP address, browser type, operating system, device information
  • Usage Data: Pages visited, time spent on site, referring websites
  • Analytics Data: Website performance and user interaction data

2. How We Use Information

We use your information for the following purposes:

Ministry Services

  • Providing patristic research resources
  • Sending newsletters with Orthodox teachings and insights
  • Responding to inquiries and providing customer support
  • Processing donations and maintaining donor records

Website Operation

  • Maintaining and improving our website functionality
  • Analyzing usage patterns to enhance user experience
  • Ensuring website security and preventing fraud
  • Complying with legal obligations

Communication

  • Sending administrative communications about our services
  • Providing updates about our ministry activities
  • Sharing Orthodox educational content (with your consent)

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Payment processing (Stripe, PayPal)
  • Email delivery services (AWS SES, Mailgun)
  • Website hosting and maintenance (Netlify, AWS)
  • Analytics and website performance (Google Analytics)

Legal Requirements

We may disclose information if required by law, court order, or government regulation, or to:

  • Comply with legal processes
  • Protect our rights and property
  • Ensure user safety
  • Prevent fraud or illegal activities

Business Transfers

In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new entity, with notice provided to you.

4. Data Security

We implement robust security measures to protect your personal information:

Technical Safeguards

  • SSL/TLS encryption for data transmission
  • Secure hosting environments with regular security updates
  • Access controls and authentication for administrative accounts
  • Regular security audits and monitoring

Organizational Measures

  • Limited access to personal information on a need-to-know basis
  • Staff training on privacy and security best practices
  • Regular review and updating of security policies
  • Incident response procedures for data breaches

Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to using industry-standard practices.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

Types of Cookies We Use

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage (Google Analytics)
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used for advertising and outreach (with consent)

Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality. For more information about managing cookies, visit your browser's help section.

6. Third-Party Services

Our website integrates with several third-party services:

Payment Processing

  • Stripe: Secure payment processing for donations
  • PayPal: Alternative payment option for donations

Analytics and Performance

  • Google Analytics: Website traffic and user behavior analysis
  • Google Fonts: Web typography enhancement

Communication Services

  • AWS SES: Email delivery for newsletters and confirmations
  • Netlify: Website hosting and form processing

These services have their own privacy policies. We encourage you to review them:

  • Stripe Privacy Policy
  • PayPal Privacy Policy
  • Google Privacy Policy
  • Netlify Privacy Policy

7. Your Rights and Choices

You have several rights regarding your personal information:

Access and Correction

  • Request access to your personal information we hold
  • Request correction of inaccurate or incomplete information
  • Update your preferences and contact information

Data Control

  • Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • Portability: Request a copy of your data in a structured format
  • Restriction: Request limitation of processing in certain circumstances

Communication Preferences

  • Unsubscribe from newsletters using the link in email communications
  • Opt out of marketing communications
  • Choose how we contact you for different purposes

To exercise these rights, contact us at privacy@theodigital.org.

8. Children's Privacy

Our website is intended for general audiences and is not directed at children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

If we learn that we have collected information from a child under 13 without parental consent, we will delete that information promptly. If you believe we may have collected information from your child, please contact us immediately.

For users between 13-18, we encourage parental guidance when using our services.

9. International Users and Data Transfers

TheoDigital.org operates from the United States. If you are accessing our services from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States.

We ensure adequate protection for international data transfers through:

  • Compliance with applicable international privacy laws
  • Use of secure, privacy-compliant service providers
  • Implementation of appropriate technical and organizational measures

European Users (GDPR)

If you are in the European Economic Area, you have additional rights under GDPR, including the right to object to processing and file complaints with supervisory authorities.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make changes:

  • We will update the "Last updated" date at the top of this policy
  • For material changes, we will provide notice via email or website announcement
  • Your continued use of our services constitutes acceptance of the updated policy

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Officer

TheoDigital.org

Email: privacy@theodigital.org

General Contact: contact@theodigital.org

Phone: Available upon request for serious privacy concerns

Response Time

We strive to respond to privacy inquiries within 30 days. For urgent matters, please mark your email as "Urgent Privacy Matter."

Our Commitment

As an Orthodox Christian ministry, we are committed to stewardship, transparency, and respect for all individuals. We handle your personal information with the same care and reverence we bring to our spiritual mission. Your trust in us is sacred, and we work diligently to maintain it through responsible data practices.

"Whatever you do, work at it with all your heart, as working for the Lord..." - Colossians 3:23

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